The survey conducted by Peter D Hart Research Associates questioned 500 homeowners with adjustable rate mortgages. It found that a majority of those surveyed fail to understand the most basic points of their loan programs:
- 18% of those surveyed don't know their current interest rate
- 20% don't know how their rate is determined
- Almost half (47%) don't know what factors will determine the amount of their rate adjustment
- 73% don't know how much their monthly payment will increase the next time their rates adjust.
- 49% say they aren't very informed about their mortgage terms and conditions
- 56% don't recall their lender telling them how much they would pay when their rate adjusts
- 40% say they don't know where to turn for help and guidance should they experience difficulty paying their mortgage.
- 77% say the government should do more to regulate the mortgage lending industry in order to protect consumers
Not surprisingly, lower income borrowers were worse off than their high-income counterparts. Regarding their rate adjustment:
- 80% said they will likely have to cut back on essential items once their rate resets, compared to only 20% of high income borrowers
- 37% of low income borrowers said they may face foreclosure
- 18% say they may have to give up health insurance because of payment increases